Military Housing Assistant Community Manager

Socket.dev; Tucson (AZ); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

401(k) plan

Tuition reimbursement

Wellness programs

Flexible work options

Job summary

WinnCompanies is seeking an Assistant Community Manager for the Military Housing team at Davis Monthan Air Force Base in Tucson, AZ. You will assist the Community Manager in daily operations and ensure smooth center functions, including resident services and administrative tasks.

The role requires 1-3 years of relevant work experience, strong customer service, and the ability to manage multiple tasks. This is an on-site position with federal facility access requirements and a focus on lease

Qualifications

• Excellent customer service skills.
• Superb attention to detail.
• Good organizational skills.
• Ability to manage multiple assignments and tasks.
• Experience with computer systems including Microsoft Office Suite.

Responsibilities

• First point of escalation for customer service or management related issues in the Community Center.
• Responsible for rent collection of delinquent accounts, recoup current resident damage, daily bank deposit and other financial responsibilities.
• Manage the day-to-day operations at the community center or office including direction to the Resident Service Coordinators and other staff.
• Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
• Responsible for checking all property management team data entry for accuracy within community database Yardi.
• Review and approve all new resident files.
• Ensure all required daily, weekly, and monthly reports are complete, accurate and on time.
• Enforce resident guide and community standards by regularly inspecting common area of community.
• Monitor and assist in completing resident journey touch points.
• Actively assist and participate in the organization and execution of company-sponsored resident events including social events, educational classes and community programs.
• May be responsible for Resident Service Coordinator duties as needed such as move-ins, move-outs.

Skills

Customer service

Attention to detail

Organizational skills

Multitasking

Communication

Education

High School diploma or GED

Associate’s degree in Business

Tools

Yardi

Microsoft Office

Job description

WinnCompanies is seeking an Assistant Community Manager for the Military Housing team at Davis Monthan Air Force Base in Tucson, AZ. You will assist the Community Manager in daily operations and ensure smooth center functions, including resident services and administrative tasks.

The role requires 1-3 years of relevant work experience, strong customer service, and the ability to manage multiple tasks. This is an on-site position with federal facility access requirements and a focus on lease