Community Center Assistant Manager

Socket.dev; Tucson (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

401(k) match

Tuition reimbursement

Job summary

WinnCompanies in Tucson, AZ is seeking an Assistant Community Manager to support the Community Manager in day-to-day operations at a federal facility. This role focuses on resident services, rent collections, and coordinating staff to ensure smooth, compliant community operations.

You will handle lease administration, reporting, and customer service, while upholding resident guidelines and safety requirements.

Qualifications

• High School diploma or GED equivalent.
• Associate’s degree in Business or related field is preferred.
• Experience with property management software is a plus.

Responsibilities

• First point of escalation for customer service or management related issues in the Community Center.
• Responsible for rent collection of delinquent accounts, recoup current resident damage, daily bank deposit and other financial responsibilities.
• Manage the day-to-day operations at the community center or office including direction to the Resident Service Coordinators and other staff.
• Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
• Responsible for checking all property management team data entry for accuracy within community database Yardi.
• Review and approve all new resident files.
• Ensure all required daily, weekly, and monthly reports are complete, accurate and on time.
• Enforce resident guide and community standards by regularly inspecting common area of community.
• Monitor and assist in completing resident journey touch points.
• Actively assist and participate in the organization and execution of company-sponsored resident events including social events, educational classes and community programs.
• May be responsible for Resident Service Coordinator duties as needed such as move-ins, move-outs. May conduct move out assessments with departing residents and assess any charge for damages. May be responsible for conducting move out information sessions.

Skills

Customer service

Organizational skills

Attention to detail

Multi-tasking

Communication skills

Education

High School diploma or GED

Associate’s degree

Tools

Microsoft Office Suite

Yardi

Job description

WinnCompanies in Tucson, AZ is seeking an Assistant Community Manager to support the Community Manager in day-to-day operations at a federal facility. This role focuses on resident services, rent collections, and coordinating staff to ensure smooth, compliant community operations.

You will handle lease administration, reporting, and customer service, while upholding resident guidelines and safety requirements.