Resident Experience & Community Operations Lead

WinnCompanies; Tucson (AZ); On-site; USD 42,000 - 55,000; Full time

Job summary

WinnCompanies, operating the Military Housing team in Tucson, AZ, seeks an Assistant Community Manager to support the Community Manager and Senior Community Manager in daily operations at the federal facility. The role requires ensuring accurate resident data in Yardi and guiding Resident Service Coordinators.

The position emphasizes customer service, organization, and reliability, with on-site responsibilities at a federally-accessible community.

Qualifications

• Must have strong customer service and attention to detail.
• Excellent organizational and multitasking abilities.
• Ability to communicate effectively with diverse groups.

Responsibilities

• Serve as first escalation point for customer service or management issues.
• Assist in rent collection and daily financial tasks.
• Oversee day-to-day operations and supervise staff as needed.
• Maintain lease docs and resident policies; ensure data accuracy in Yardi.

Skills

Customer service

Attention to detail

Organization

Multitasking

Communication

Education

High School diploma or GED

Associate-degree (business-related)

Tools

Yardi

Microsoft Office

Job description

WinnCompanies, operating the Military Housing team in Tucson, AZ, seeks an Assistant Community Manager to support the Community Manager and Senior Community Manager in daily operations at the federal facility. The role requires ensuring accurate resident data in Yardi and guiding Resident Service Coordinators.

The position emphasizes customer service, organization, and reliability, with on-site responsibilities at a federally-accessible community.