Military Housing: Community Services Coordinator

WinnCompanies; Tucson (AZ); On-site; USD 39,000 - 55,000; Full time

Job summary

WinnCompanies is seeking an Assistant Community Manager for the Military Housing team at Davis Monthan Air Force Base in Tucson, AZ. The role supports the Community Manager with daily operations at the community center and requires adherence to federal facility access rules under REAL ID.

You will assist in rent collection, file reviews, data integrity in Yardi, and coordination of resident events, while ensuring exceptional customer service and organization across tasks.

Qualifications

• High School diploma or GED is required.
• 1–3 years of relevant work experience.
• Less than 1 year of supervisory/managerial experience.
• Valid driver’s license in good standing per company policy.
• Experience with computer systems including Microsoft Office Suite.
• Excellent customer service skills.
• Superb attention to detail.
• Good organizational skills.
• Ability to manage multiple assignments and tasks.
• Able to work with a diverse group of people.
• REAL ID Act requirement for federal facility access.

Responsibilities

• Serve as the first point of escalation for customer service or management issues in the Community Center.
• Handle rent collection, delinquent accounts, and other financial duties.
• Oversee day-to-day operations at the community center or office and supervise staff.
• Maintain knowledge of lease docs and resident policies.
• Check accuracy of data entry in the Yardi system.
• Review and approve new resident files.
• Ensure daily/weekly/monthly reports are completed accurately and on time.
• Enforce resident guidelines and conduct regular inspections of common areas.
• Support resident journey touch points and assist in resident events.
• May perform Resident Service Coordinator duties such as moves and move-out assessments.

Skills

Customer service

Attention to detail

Organizational skills

Multitasking

Communication skills

Education

High school diploma or GED

Associate’s degree in Business-related field

Tools

Yardi

Microsoft Office

Job description

WinnCompanies is seeking an Assistant Community Manager for the Military Housing team at Davis Monthan Air Force Base in Tucson, AZ. The role supports the Community Manager with daily operations at the community center and requires adherence to federal facility access rules under REAL ID.

You will assist in rent collection, file reviews, data integrity in Yardi, and coordination of resident events, while ensuring exceptional customer service and organization across tasks.