Military and Veteran Success Facilitator (Reg PT)

Community College of Allegheny County; Pittsburgh (Allegheny County); On-site; USD 43,000 - 52,000; Part time

Benefits offered by this job

Comprehensive Health Coverage

Four-day summer workweek

403(b) retirement plan with employer‑6

State-defined pension (if applicable)

Group life insurance

Short/long-term disability

FSAs

Employee Assistance Program (EAP)

Tuition waivers

Tuition reimbursement

PSLF eligibility

Professional development opportunities

Free employee parking

Job summary

Community College of Allegheny County seeks a part-time Military and Veteran Success Facilitator to support veteran and military students with VA benefits applications and referrals to internal and external services.

The role involves coordinating with the VA, advising students, and assisting with certification and billing processes for VA education benefits. Regular hours are Mon-Fri with some events; in-person at South Campus.

Qualifications

• Associate's degree (Bachelor's preferred) in a related field; minimum one year experience with military/veteran services or human services serving diverse/economically disadvantaged populations.
• Strong interpersonal and communication skills; ability and willingness to work collaboratively.
• Attention to detail and ability to follow through with assisting the student.
• Commitment to the students' success and student-centered education.
• Higher education experience preferred.

Responsibilities

• Prepares and reviews documentation for certification of students' veterans' education benefits.
• Acts as liaison between Department of Veterans Affairs and disabled veterans; controls forms for educational costs coverage.
• Maintains organized records and generates required reports.
• Serves as campus liaison for veterans affairs with faculty and staff; helps resolve veteran student issues.
• Informs and assists students in applying for DVA programs.
• Coordinates with Veteran's Service Center to meet administration requirements and student services.
• Participates in student orientation.
• Recommends external programs for veteran student support.
• Serves on college committees as needed.
• Assists college recruitment efforts related to military and veteran students.

Skills

Interpersonal skills

Communication skills

Collaboration

Attention to detail

Student-centered approach

Education

Associate's degree (Bachelor's preferred)

Job description

Military and Veteran Success Facilitator (Reg PT)

Position Title: Military and Veteran Success Facilitator (Reg PT)

Employment Type: Regular Part-Time

Department: Military and Veteran Services

Campus: South Campus

Salary Grade: Admin 12 - $47,573

Remote Work Option: Fully In-Person (May be subject to change)

Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume no later than 9/3/26. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Work Hours: Office location will be South Campus and occasionally will need to report to other campuses or locations for events. Hours will be Monday - Friday 9:30AM - 2:30PM. Some evenings and weekends will be required to cover college events.

General Summary: Provide for veteran or military students by assisting them with the Department of Veterans Affairs benefits applications and referrals to appropriate internal and external supportive services. Provide the encouragement and support necessary to enable military and veteran students to complete their course of study at CCAC. Assist with the certification and billing processes of the VA Educational Benefits.

Requirements

• Associate's degree (Bachelor's preferred) in a related field with a minimum of one year experience with military / veteran services or in human services serving diverse populations or economically or educationally disadvantaged populations.
• Applicant must possess strong interpersonal and communication skills, ability and willingness to work collaboratively.
• Attention to detail and the ability to follow through with assisting the student.
• Commitment to the students' success and student centered education.
• Higher education experience preferred.

Duties

1. Prepares and reviews appropriate documentation necessary for certification of student's veterans' education benefits.
2. Acts as a liaison between Department of Veterans Affairs (DVA) Vocational Rehabilitation Specialist and disabled veterans; controls the issuance of forms used to cover educational costs.
3. Compiles information on program services, activities, and students. Maintains accurate, organized, completed, and detailed records and develops and maintains reports as required or assigned.
4. Serves as a campus liaison for veterans affairs with academic division chairpersons, academic advisors, and administrative personnel; provides assistance in resolving problems in relation to veteran student issues.
5. Informs and assists students in applying for a wide variety of DVA programs.
6. Works with Veteran's Service Center Staff to meet the veteran's administration requirements, social and human service needs of students.
7. Participates in student orientation.
8. Refers individuals to internal and outside programs for additional support specific to the needs of military and veteran students.
9. Serves on college committees as needed.
10. Assists the college in recruitment efforts as they relate to military and veteran students.
11. Performs other related duties as required or assigned.

Job Open Date: 8/28/2026

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

Job Category: Administrators

Job Slot: 9389

Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.