Midstream Account Manager

Automation-X; Odessa (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Automation-X is seeking a customer success professional who can identify customer needs and help them succeed with our product. You will communicate with clients and internal teams to understand and mitigate issues.

You will work cross functionally with stakeholders, build lasting relationships, visit customers to spot growth opportunities within our platform, and report on the health of customer accounts.

Qualifications

• Articulate and well accustomed to a client facing role.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Skills

Client-facing

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Articulate and well accustomed to a client facing role