Mid-Market Telecom Growth & Renewals Manager

Spectrum; Cerritos (CA); On-site; USD 48,000 - 95,000; Full time

Job summary

Spectrum is seeking a Mid Market Account Manager to grow existing relationships in the Mid-market and Enterprise segments. You will upsell voice, data, cloud and video services, renew contracts, and drive revenue through consultative account management.

You will engage former customers, participate in outreach, and collaborate with sales teams to deliver tailored Spectrum solutions while maintaining accurate customer data and contributing to broader sales initiatives.

Qualifications

• High school diploma or GED is required.
• Bachelor’s degree in a business-related field is preferred.
• Account management or sales experience in B2B telecom is desirable.

Responsibilities

• Upsell voice, data, cloud and video services to existing customers and secure renewals.
• Win back former customers with compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management and targeted sales activities.
• Initiate contact with prospective clients via calls, visits, networking and events.
• Develop customer-centric proposals that articulate Spectrum’s value proposition.
• Collaborate with Account Executive and Account Consultant teams for smooth handoffs.

Skills

Communication skills

Negotiation

CRM usage

Education

GED

Bachelor’s degree in business or related field

Tools

Salesforce

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Spectrum is seeking a Mid Market Account Manager to grow existing relationships in the Mid-market and Enterprise segments. You will upsell voice, data, cloud and video services, renew contracts, and drive revenue through consultative account management.

You will engage former customers, participate in outreach, and collaborate with sales teams to deliver tailored Spectrum solutions while maintaining accurate customer data and contributing to broader sales initiatives.