Mid-Market Strategic Account Growth Lead

Rentokil North America; Springfield (IL); On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Tuition reimbursement

Job summary

Rentokil North America is seeking a Mid-Market Strategic Account Executive to retain and grow an assigned portfolio across sites, introducing products and services to meet business objectives. You will work with branch teams to maximize the customer footprint, manage a $3M+ portfolio, and pursue $500k+ annual growth while profitably negotiating renewals.

Role emphasizes strategic planning, profitability, and relationship wellness across existing customers, with a focus on renewals and proactive

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2-3 years of large account management, sales, or operations experience.
• Experience using data and BI to create growth plans.
• Customer discussions focused on strategic objectives and partnership value.
• Document deals, contacts, risk and opportunities in CRM.
• Apply Miller Heiman (LAMP) methodologies to expand relationships.
• Use profitability tools to renew business and improve profits.
• Measure relationship wellness to preempt potential issues.

Responsibilities

• Growth focus through leveraging LAMP concepts to broaden customer relationships and target sales opportunities to improve outcomes.
• Develop and implement customized business plans to identify growth opportunities and harvest business through an intentional strategy.
• Focus on profitability through the use of tools to measure profit and the development of targeted strategies to make deals better/more profitable through renewal negotiations and customer discussion.
• Responsible for retention of existing customer base through negotiating proactive renewals/extensions of agreements.
• Responsible for relationship wellness through ongoing risk assessments and customer satisfaction measurements and the development of action plans to course correct customer concerns.

Skills

Account management

Sales experience

Data-driven growth planning

Business reviews

CRM proficiency

Renewal negotiations

Profitability analysis

Relationship management

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Salesforce CRM

Miller Heiman (LAMP) methodologies

Job description

Rentokil North America is seeking a Mid-Market Strategic Account Executive to retain and grow an assigned portfolio across sites, introducing products and services to meet business objectives. You will work with branch teams to maximize the customer footprint, manage a $3M+ portfolio, and pursue $500k+ annual growth while profitably negotiating renewals.

Role emphasizes strategic planning, profitability, and relationship wellness across existing customers, with a focus on renewals and proactive