Mid-Market Energy Efficiency Consultant

Eversource Energy; Westwood (MA); Hybrid; USD 96,000 - 107,000; Full time

Job summary

Eversource Energy is seeking an Energy Efficiency Consultant to lead development, promotion, and implementation of customer engagement in energy efficiency programs for mid-sized customers. You will identify opportunities, work with contractors, engineers, and internal teams to drive program participation and energy savings.

The role focuses on underserved segments, requires strategic planning, and collaboration across marketing, regulatory compliance, and sales.

Qualifications

• Minimum 3 years of relevant experience in technical marketing, sales, project management, engineering, architectural, or energy efficiency.
• Experience and/or aptitude in customer service also desired.

Responsibilities

• Develop and implement strategies to increase participation among underserved and under-engaged customer segments.
• Identify barriers to customer adoption of energy efficiency programs and recommend solutions to improve participation and customer experience.
• Analyze participation trends, market data, and customer feedback to identify opportunities for program growth.
• Establish and maintain relationships with key customers, trade allies, vendors, and internal stakeholders to advance energy efficiency objectives.
• Pilot and evaluate new outreach, engagement, and implementation approaches to improve program performance for mid-sized customers.
• Collaborate with internal teams to develop scalable processes and best practices for emerging customer segments.
• Serve as a subject matter expert on assigned customer segments and provide recommendations regarding program design, customer engagement strategies, and market opportunities.
• Provides direction to business partners, such as contracted vendors, and/or technical project expertise to customers and coordinates available resources specific to the procurement and installation of energy efficient measures, strategies, and systems.
• Responsible for review and approval of moderately complex projects/programs, which require an understanding of engineering analysis/calculations, implementation strategy for new technologies, or energy simulation modeling.
• Manages the integration of activities between the customer, program administrators, advisory consultants, and vendor/contractors.
• Develops documents and plans necessary to meet compliance with regulatory filings and oversight of ratepayer funded Energy Efficiency programs.
• Ensures that all projects and programs are accurate and in compliance with regulatory guidelines - reviews project documentation and program applications to confirm all required and supporting materials is provided to fulfill program participation parameters.
• Participates in the budgeting, invoicing, evaluation, and tracking of expenses and energy savings; assists with the development of RFP's for contracted services.
• Facilitates achievement of energy efficiency goals by promoting demand-reduction initiatives to assigned customers/customer segments and/or programs.
• Partners with Energy Efficiency colleagues across sectors/channels, including Energy Efficiency Sales Account Executives, to set an energy efficiency implementation path and strategy for customer participation and energy efficiency program implementation.

Skills

Energy eff tech

Financial principles

MS Word/Excel

Program development

Project management

Growth opportunities

Analytical skills

Stakeholder influence

Education

Bachelor's degree in business, Marketing, Engineering or related discipline

Job description

Eversource Energy is seeking an Energy Efficiency Consultant to lead development, promotion, and implementation of customer engagement in energy efficiency programs for mid-sized customers. You will identify opportunities, work with contractors, engineers, and internal teams to drive program participation and energy savings.

The role focuses on underserved segments, requires strategic planning, and collaboration across marketing, regulatory compliance, and sales.