Mid-Level IT Services Technician | Growth & Benefits

Acumen Consulting; St. Louis (MO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

Life Insurance

PTO

Floating Holidays

HSA

FSA

EAP

Mileage Reimbursement

Job Training

Social events

Job summary

Acumen Consulting in Richmond Heights, MO is seeking a full-time IT Services Mid-Level Support Technician to join a team delivering innovative technology solutions and reliable client support. You’ll maintain networks, troubleshoot hardware and software, and document service tickets to keep client environments productive.

The role requires solid hands-on IT experience and a customer-focused mindset. We offer competitive pay and a comprehensive benefits package, including medical, dental, vision,

Qualifications

• 2+ years of IT experience.
• An IT Certification such as Network+ or Google IT Support.
• Proficiency with computers, networks, and printers.
• A degree in computer sciences or certifications would be a plus.

Responsibilities

• Provide IT services support to clients and maintain network systems.
• Troubleshoot hardware, software, and connectivity issues.
• Document service tickets and ensure timely resolution.
• Coordinate with vendors and teammates to maintain client operations.
• Support security and system updates to keep environments safe.

Skills

IT experience

IT Certification

Printer support

Fortigate

DNS/DHCP

Windows Support

PowerShell

M365 Licensing

IP Routing

VLAN Configuration

SharePoint management

Education

Degree in computer science

Certifications preferred

Tools

SharePoint

Job description

Acumen Consulting in Richmond Heights, MO is seeking a full-time IT Services Mid-Level Support Technician to join a team delivering innovative technology solutions and reliable client support. You’ll maintain networks, troubleshoot hardware and software, and document service tickets to keep client environments productive.

The role requires solid hands-on IT experience and a customer-focused mindset. We offer competitive pay and a comprehensive benefits package, including medical, dental, vision,