Junior IT Systems Engineer, Managed Services

Heartland Technology Group; Columbia Township (MO); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Community involvement

Personal development

Work-life balance

Awards

Job summary

Heartland Technology Group is seeking an entry-level Managed Services Engineering Associate to join our team in Missouri. You will deliver IT support across desktop, server, network, and security environments while advancing day-to-day knowledge in a collaborative setting.

You’ll work with a team to monitor networks and perform routine maintenance, gaining exposure to a range of technologies and customer environments, under guidance from a Team Lead.

Qualifications

• Pursuing a two-year degree in a technology-related field or equivalent experience.
• Maintain an outcome-focused mindset.
• Have strong prioritization skills.
• Always be a team player with a professional attitude.

Responsibilities

• Work as a member of the Heartland’s managed services team delivering IT support for multiple customers.
• Learn about technologies and platforms used by customers as directed by your Team Lead.
• Perform proactive maintenance on switches, firewalls, routers, and servers.
• Assist in remote application and hardware support for network devices and servers.
• Monitor customer networks, systems, backups and security appliances.
• Collaborate with the primary field engineer and mentor other interns.

Skills

Team player

Outcome oriented

Prioritization

Professional demeanor

Education

Two-year tech degree

Job description

Heartland Technology Group is seeking an entry-level Managed Services Engineering Associate to join our team in Missouri. You will deliver IT support across desktop, server, network, and security environments while advancing day-to-day knowledge in a collaborative setting.

You’ll work with a team to monitor networks and perform routine maintenance, gaining exposure to a range of technologies and customer environments, under guidance from a Team Lead.