Microsoft Copilot Adoption Specialist

Intelisys Inc; Greenville (SC); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical / Dental / Vision

Life Insurance

401(k) with matching

128 hours PTO per year

10 paid company holidays

Job summary

ScanSource, Inc. is seeking a Microsoft Copilot Specialist to support the Channel Exchange team. The role focuses on Copilot opportunities across Microsoft 365, Copilot Chat, and related AI productivity solutions, driving adoption, readiness, and expansion with partners and account teams.

You will translate customer needs into practical Copilot use cases, develop adoption plans, and deliver customer-ready recommendations for renewals and growth. This is a hybrid role with travel up to 15%.

Qualifications

• 3-5 years’ experience with Microsoft cloud, Modern Work, Microsoft 365, Copilot, or related productivity solutions.
• High School Diploma required; degree preferred.
• Strong understanding of Microsoft Copilot, Microsoft 365 products and services, and how AI productivity tools create business value for customers.
• Must have Microsoft related certifications; Copilot, Modern Work, AI, or Microsoft 365 certifications preferred.
• Ability to translate customer business needs into practical Copilot use cases, adoption plans, and solution recommendations.
• Excellent time management and organizational skills.
• Ability to service Channel Exchange customer and partner accounts with quality, timeliness, and professionalism.
• Experience solving complex customer problems and recommending practical technology solutions.

Responsibilities

• Focused on Copilot opportunities within Channel Exchange.
• Managing relationships within the existing Channel Exchange customer and partner base.
• Assisting and supporting Channel Exchange sales on Copilot opportunities.
• Help customers and partners understand Copilot value, use cases, business outcomes, deployment considerations, and adoption requirements.
• Analyze, create, and supply Copilot readiness, usage, adoption, and optimization recommendations.
• Deliver reports, talking points, and customer-ready recommendations for upcoming meetings.

Skills

Microsoft Copilot

Microsoft 365

Cloud experience

Time management

Education

High School Diploma

Tools

Microsoft Copilot certifications

Job description

ScanSource, Inc. is seeking a Microsoft Copilot Specialist to support the Channel Exchange team. The role focuses on Copilot opportunities across Microsoft 365, Copilot Chat, and related AI productivity solutions, driving adoption, readiness, and expansion with partners and account teams.

You will translate customer needs into practical Copilot use cases, develop adoption plans, and deliver customer-ready recommendations for renewals and growth. This is a hybrid role with travel up to 15%.