Microsoft 365 Collaboration Engineer

Winston & Strawn LLP; Houston (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

Winston Taylor is seeking a Collaboration Engineer to administer and support the Firm's Microsoft 365 collaboration services, including Teams, Exchange Online, OneDrive, and SharePoint. You will execute operational tasks, assist with service improvements, and help maintain security and performance across collaboration tools.

You will work with the NOC, Information Risk, Identity, and Governance teams to ensure reliable delivery, strong data protection, and a consistent user experience for

Qualifications

• Bachelor's degree in information technology, computer science, or a related field preferred, or equivalent professional experience demonstrating foundational technical knowledge and the ability to deliver high-quality work product required.
• 2+ years of experience administering Microsoft 365 collaboration services, including Exchange Online, Teams, OneDrive, SharePoint, and related security and compliance capabilities required.
• Experience using common M365 automation solutions (PowerShell, Power Platform, Azure Automation) to improve the efficiency & consistency of administrative and operational tasks preferred.

Responsibilities

• Administer and troubleshoot Microsoft 365 collaboration services, including Teams, Exchange Online, OneDrive, and SharePoint.
• Support mail flow security operations, including monitoring, policy application, and issue resolution.
• Assist the Network Operations Center (NOC) in identifying recurring issues and contribute to root cause analysis.
• Execute Microsoft 365 service changes in accordance with established change management processes.
• Support Information Risk in the implementation and maintenance of email security controls and policies.
• Assist Identity and Information Governance teams with user lifecycle, access management, and data retention processes.
• Support the implementation and adoption of Microsoft Copilot and related collaboration capabilities.
• Troubleshoot routine to moderately complex issues and escalate issues as appropriate.
• Maintain accurate documentation, procedures, and knowledge base content.
• Contribute to continuous improvement efforts and team-based operational initiatives.

Skills

Microsoft 365

Exchange Online

Teams

OneDrive

SharePoint

PowerShell

Education

Bachelor's degree in IT/CS

Tools

Power Platform

Azure Automation

Job description

Winston Taylor is seeking a Collaboration Engineer to administer and support the Firm's Microsoft 365 collaboration services, including Teams, Exchange Online, OneDrive, and SharePoint. You will execute operational tasks, assist with service improvements, and help maintain security and performance across collaboration tools.

You will work with the NOC, Information Risk, Identity, and Governance teams to ensure reliable delivery, strong data protection, and a consistent user experience for