Microscopy Field Service Engineer—Spain & Portugal

Join; United States; Remote; USD 69,000 - 104,000; Full time

Job summary

Evident Europe GmbH is seeking a Field Service Engineer to install, maintain and repair high-end microscopy systems at customer sites across Spain and Portugal. You will ensure optimal system performance with proactive support, while collaborating with R&D and sales to resolve issues and deliver exceptional service.

The role requires a strong engineering background, hands-on troubleshooting, and the ability to work independently in remote environments with significant travel.

Qualifications

• Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Physics, Applied Physics, Mechatronics or related field
• 2-5+ years of field service experience preferred

Responsibilities

• Install and commission advanced microscopy systems at customer sites
• Perform preventive maintenance and system calibrations
• Diagnose and repair mechanical, electrical, vacuum, and software-related issues
• Troubleshoot complex system failures and implement corrective actions
• Execute upgrades and modifications to existing systems
• Provide technical support and training to customers (scientists, lab technicians, engineers)
• Act as the primary technical contact for assigned accounts
• Travel up to 70-80% and ensure high levels of customer satisfaction
• Maintain detailed service documentation and reports

Job description

Evident Europe GmbH is seeking a Field Service Engineer to install, maintain and repair high-end microscopy systems at customer sites across Spain and Portugal. You will ensure optimal system performance with proactive support, while collaborating with R&D and sales to resolve issues and deliver exceptional service.

The role requires a strong engineering background, hands-on troubleshooting, and the ability to work independently in remote environments with significant travel.