Miami Membership Director: Lead Growth & Community

Soho House & Co.; Miami, Northern (FL, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

The Membership Director, Miami, will drive growth, acquisition and retention of Soho House members, leading a local team and delivering exceptional member experiences. This role collaborates with house, regional and global teams to hit quarterly targets and nurture a vibrant member community.

You will bring a deep knowledge of Miami's creative scene, build relationships across the city, manage budgets and oversee committee and governance to maintain Soho House's standards and exclusive

Qualifications

• Experience leading high-performing teams in a hospitality/club context.
• Strong strategic planning for acquisition and retention of members.
• Budgeting, forecasting and performance tracking across memberships.

Responsibilities

• Oversee recruitment and retention of Soho House members.
• Lead the local Membership team and manage the membership budget.
• Develop and implement a comprehensive acquisition and retention strategy.
• Collaborate with global, regional and house teams to hit targets.
• Cultivate relationships within Miami's creative community and networks.

Skills

Leadership

Membership Strategy

Budget Management

Partnerships

Team Building

Tools

Salesforce

Job description

The Membership Director, Miami, will drive growth, acquisition and retention of Soho House members, leading a local team and delivering exceptional member experiences. This role collaborates with house, regional and global teams to hit quarterly targets and nurture a vibrant member community.

You will bring a deep knowledge of Miami's creative scene, build relationships across the city, manage budgets and oversee committee and governance to maintain Soho House's standards and exclusive