Miami Loyalty Field Activation Lead

Lucky Strike Entertainment Corporation; HMS Bounty (FL); Sur place; USD 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Employee Stock Purchase Program

Paid Vacation

Paid Holidays

Paid Sick Leave

Bowling discounts

Résumé du poste

Lucky Strike Entertainment Corporation is seeking a Loyalty Field Marketing Specialist to lead the launch of Lucky Play in Miami-area centers. You will drive guest sign-ups, coach center teams to sell the program, and deliver structured feedback to the Loyalty team.

In a later phase, you will help roll out Connected Play, our gamified bowling experience. You’ll engage guests across centers, explain rewards simply, and plan activations that fit each market.

Qualifications

• 1–2 years in brand ambassador, promotional, field marketing, hospitality, retail sales, or guest-facing training roles
• High energy and a professional but fun presence in a loud environment
• Strong communication and coaching skills with ability to provide clear feedback
• Self-motivated and organized with ability to manage schedule, travel and reporting across multiple centers

Responsabilités

• Engage guests across the center to introduce Lucky Play and drive sign-ups
• Explain rewards earning and redemption and resolve basic sign-up issues on the spot
• Plan and run in-center activations and promotions aligned with center markets
• Train and coach front-of-house staff live on the floor and re-coach where needed
• Collect structured guest and staff feedback at every visit and report findings
• Share weekly summaries with General Manager and Loyalty team, escalate urgent issues
• Track daily sign-ups, visits, mileage and expenses; schedule visits by priorities
• Support the Connected Play rollout in a future phase

Connaissances

Guest engagement

Communication coaching

Travel coordination

Schedule management

Bilingual English/Spanish

Smartphone proficiency

Formation

High school diploma or equivalent

Outils

Outlook

Word

Excel

Teams

Description du poste

Lucky Strike Entertainment Corporation is seeking a Loyalty Field Marketing Specialist to lead the launch of Lucky Play in Miami-area centers. You will drive guest sign-ups, coach center teams to sell the program, and deliver structured feedback to the Loyalty team.

In a later phase, you will help roll out Connected Play, our gamified bowling experience. You’ll engage guests across centers, explain rewards simply, and plan activations that fit each market.