Miami Legal Front Desk & Office Assistant

Benesch Law; Miami (FL); On-site; USD 57,000 - 72,000; Full time

Job summary

Benesch is hiring a Receptionist/Office Assistant for our Miami office. The role is in-office, Monday through Friday, 8:00 am to 5:00 pm, serving as the face of the firm and delivering courteous front-desk support to clients, employees, and visitors.

You will manage calls, greeting visitors, scheduling, expenses processing, and coordinating conference rooms, while maintaining confidentiality and professionalism in line with the Firm's First in Service ethos.

Qualifications

• 3+ years of prior receptionist experience, preferably in a law firm or professional services environment.
• Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word) and PDF software.
• Exposure to InTapp Time, Chrome River Expense Reporting, Elite WebView, Cisco TelephoneSystem, AskCody Meeting, iManage, and SharePoint is helpful.

Responsibilities

• Answers all incoming calls and transfers them or takes messages accordingly.
• Greets and welcomes all guests; directs same to desired conference room or office.
• Interacts with and directs all third-party vendors to the appropriate service location.
• Accepts certified mail deliveries and provides any necessary signatures.
• Registers all visitors to the Miami office with security and ensures a guest badge is issued as required.
• Supports the logistics for internal events, orders catering and manages RSVPs.
• Assists with conference room and guest office scheduling via the AskCody Meeting tool.
• Communicates and interacts appropriately with internal and external clients to deliver a high level of customer service.
• Responds timely to all communications and requests.
• Ensures cleanliness and orderliness in the reception area.

Skills

Verbal communication

Written communication

Problem-solving

Customer service

MS Office

Tools

Microsoft Office (Excel, Outlook, PowerPoint, Word)

PDF software

InTapp Time

Chrome River Expense Reporting

Elite WebView

Cisco TelephoneSystem

AskCody Meeting

iManage

SharePoint

Job description

Benesch is hiring a Receptionist/Office Assistant for our Miami office. The role is in-office, Monday through Friday, 8:00 am to 5:00 pm, serving as the face of the firm and delivering courteous front-desk support to clients, employees, and visitors.

You will manage calls, greeting visitors, scheduling, expenses processing, and coordinating conference rooms, while maintaining confidentiality and professionalism in line with the Firm's First in Service ethos.