Receptionist/Office Assistant

Benesch Law; Miami (FL); On-site; USD 57,000 - 72,000; Full time

Job summary

Benesch is hiring a Receptionist/Office Assistant for our Miami office. The role is in-office, Monday through Friday, 8:00 am to 5:00 pm, serving as the face of the firm and delivering courteous front-desk support to clients, employees, and visitors.

You will manage calls, greeting visitors, scheduling, expenses processing, and coordinating conference rooms, while maintaining confidentiality and professionalism in line with the Firm's First in Service ethos.

Qualifications

• 3+ years of prior receptionist experience, preferably in a law firm or professional services environment.
• Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word) and PDF software.
• Exposure to InTapp Time, Chrome River Expense Reporting, Elite WebView, Cisco TelephoneSystem, AskCody Meeting, iManage, and SharePoint is helpful.

Responsibilities

• Answers all incoming calls and transfers them or takes messages accordingly.
• Greets and welcomes all guests; directs same to desired conference room or office.
• Interacts with and directs all third-party vendors to the appropriate service location.
• Accepts certified mail deliveries and provides any necessary signatures.
• Registers all visitors to the Miami office with security and ensures a guest badge is issued as required.
• Supports the logistics for internal events, orders catering and manages RSVPs.
• Assists with conference room and guest office scheduling via the AskCody Meeting tool.
• Communicates and interacts appropriately with internal and external clients to deliver a high level of customer service.
• Responds timely to all communications and requests.
• Ensures cleanliness and orderliness in the reception area.

Skills

Verbal communication

Written communication

Problem-solving

Customer service

MS Office

Tools

Microsoft Office (Excel, Outlook, PowerPoint, Word)

PDF software

InTapp Time

Chrome River Expense Reporting

Elite WebView

Cisco TelephoneSystem

AskCody Meeting

iManage

SharePoint

Job description

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 125 list, placing us among the top 125 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at www.mybeneschbenefits.com.

Working with Us - Come and 'Be Benesch!'

We are one of the fastest growing firms in the nation, and have offices in Chicago, Cleveland, Columbus, Miami, New York City, San Francisco, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Benesch is proud to announce the opening for a Receptionist/Office Assistant in our Miami office! This position is in office, Monday through Friday, 8:00 am to 5 pm.

Position Summary

Do you love meeting people and immediately putting them at ease? Do you enjoy welcoming individuals into new environments? Our Miami office has an amazing opportunity for a Receptionist/Office Assistant who is looking to be the face of Benesch. This role is perfect for the receptionist who is looking to be the point person for all guests, employees and work with the Legal Office Manager to ensure things run smoothly. The Receptionist/Office Assistant's primary responsibility is to represent the Firm in a polite, professional, and courteous manner. This position also assists in a variety of functions focused on optimizing general office operations. Duties include but are not limited to answering the Firm's telephone system, transferring calls, taking messages, greeting/welcoming visitors, processing expenses and overseeing the scheduling of conference rooms and guest offices. This role provides essential administrative and front desk support while delivering exceptional service to clients, employees, and visitors. This position is in-office and on-site five (5) days per week.

Position Responsibilities

• Answers all incoming calls and transfers them or takes messages accordingly.
• Greets and welcomes all guests; directs same to desired conference room or office.
• Interacts with and directs all third-party vendors to the appropriate service location.
• Accepts certified mail deliveries and provides any necessary signatures.
• Registers all visitors to the Miami office with security and ensures a guest badge is issued as required.
• Supports the logistics for internal events, orders catering and manages RSVPs.
• Assists with conference room and guest office scheduling via the AskCody Meeting tool.
• Communicates and interacts appropriately with internal and external clients to deliver a high level of customer service, consistent with the Firm's "First in Service" philosophy.
• Responds timely to all communications and requests.
• Ensures cleanliness and orderliness in the reception area.
• Assists in the maintenance and stocking of the reception and snack areas.
• Manages the ordering of lunches as needed for meetings or internal employees as needed.
• Maintains confidentiality of Firm and any client-related materials.
• Processes the invoices and expenses for the general operations of the Miami office in accordance with accounting requirements.
• Offers assistance on administrative projects for the legal support staff as needed.

Qualifications

The Receptionist/Office Assistant must possess excellent verbal and written communication skills. They should possess excellent problem-solving skills. 3+ years of prior receptionist experience, preferably in a law firm or professional services environment, is a must. This role utilizes Microsoft Office (Excel, Outlook, PowerPoint, Word) and PDF software. Exposure to InTapp Time, Chrome River Expense Reporting, Elite WebView, Cisco TelephoneSystem, AskCody Meeting, iManage, and SharePoint is helpful. The Receptionist/Office Assistant must be poised, professional and exemplify a "first in service" demeanor.

The salary range for this position is $57K to $72K. Please note that quoted salary ranges are based on Benesch's reasonable expectations at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at [e-mail].

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Salary: $57000 - $72000 per year