Miami Front Desk & Visitor Services Specialist

RiseMe; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Royal Caribbean Group is hiring a full-time Receptionist to join the Workplace Solutions Team in Miami, FL. You will greet visitors, manage the switchboard, and perform varied administrative duties under the direction of the Facilities Management Director.

The role requires excellent communication, professional presentation, and the ability to handle high-volume calls while maintaining a welcoming lobby environment. Bilingual English/Spanish is required.

Qualifications

• Strong communication skills, oral and written.
• Excellent customer service.
• Professional demeanor and tact in challenging situations.

Responsibilities

• Greet visitors, guests, job candidates, and employees at the front desk.
• Screen incoming calls and route them to the appropriate extensions.
• Relay messages via email to relevant parties after reviewing calls.

Skills

Communication skills

Customer service

Bilingual English/Spanish

Education

High School diploma

Job description

Royal Caribbean Group is hiring a full-time Receptionist to join the Workplace Solutions Team in Miami, FL. You will greet visitors, manage the switchboard, and perform varied administrative duties under the direction of the Facilities Management Director.

The role requires excellent communication, professional presentation, and the ability to handle high-volume calls while maintaining a welcoming lobby environment. Bilingual English/Spanish is required.