Bilingual Front Desk & Facilities Coordinator

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Royal Caribbean Group is seeking a full-time Receptionist for our Workplace Solutions team in Miami, FL. In this role, you will serve as Front Desk Receptionist and Phone Operator, greet visitors, screen calls, route messages, and manage visitor parking access while maintaining a welcoming lobby.

You will need a High School diploma and 2-3 years of experience in a busy corporate setting, with strong communication skills and fluency in English and Spanish.

Qualifications

• High School diploma or equivalent.
• 2-3 years of experience as a receptionist or phone operator in a high-volume corporate environment.
• Excellent written and verbal communication skills.
• Ability to remain professional, calm, and diplomatic in challenging situations.
• Bilingual: English and Spanish.

Responsibilities

• Greet visitors, guests, and employees as they arrive.
• Screen incoming calls and route to extensions; relay messages via email.
• Ensure visitors register and issue visitor badges.
• Manage access to visitor parking and direct employees to parking areas.
• Monitor reception area for tidiness and report issues to the Facilities Help Desk.
• Perform other duties as required.

Education

High School diploma or equivalent

Job description

Royal Caribbean Group is seeking a full-time Receptionist for our Workplace Solutions team in Miami, FL. In this role, you will serve as Front Desk Receptionist and Phone Operator, greet visitors, screen calls, route messages, and manage visitor parking access while maintaining a welcoming lobby.

You will need a High School diploma and 2-3 years of experience in a busy corporate setting, with strong communication skills and fluency in English and Spanish.