Receptionist (Cruise Ships) at Hermes Recruitment Miami, FL

Hermes Recruitment; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Accommodation and meals

Health insurance

Flight tickets

Job summary

A cruise line company in Miami is seeking a Receptionist to assist guests with registration and other requests. Responsibilities include overseeing the front desk area, managing check-in/check-out procedures, and maintaining high standards of cleanliness and service. Candidates must have fluency in English, relevant experience, and a pleasant demeanor. The position offers competitive salary, potential bonuses, accommodation, health insurance, and flight tickets for employees.

Qualifications

• Prior experience in a receptionist role is preferred.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Strong communication and interpersonal skills.

Responsibilities

• Manage guest registrations and requests efficiently.
• Coordinate front desk operations under company policies.
• Ensure a clean and organized front desk area.

Skills

Fluent English

Hospitality experience

Professional attitude

Team spirit

Education

Hospitality degree

Job description

Receptionist (Cruise Ships) job at Hermes Recruitment. Miami, FL.

Helps guests complete registration cards, assigns rooms and accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel.

Responsibilities

• Settling all administrative jobs as per company's directives
• Following up on guests' requests that have been handed to the front desk
• Co-responsible for the entire front desk area
• Organizing and ensuring the realization of efficient and smooth check-in and check-out procedures. Implementing and maintaining the company's standards within the front desk department
• Preparing reports as requested
• Maintaining a correct flow of information
• Correctly handling all equipment within the front desk area, especially all IT devices. Maintaining impeccable cleanliness, hygiene, and tidiness in the front desk area

Requirements

• Fluently spoken English
• Previous experience in a similar role
• Hospitality degree will be considered an advantage
• Pleasant and communicative character
• Professional attitude and appearance
• Reliability and hard work
• Great team spirit

Benefits

• Seasonal or permanent employment
• Competitive salary and bonuses
• Accommodation and meals
• Health insurance
• Flight tickets