Miami Banking Operations Leader – Compliance & Growth

New Edge Associates a Talent Acquisition Firm

Miami (FL)

On-site

USD 150,000 - 210,000

Full time

4 days ago

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Job summary

New Edge Associates is seeking an executive to oversee branch and field operations within a Miami-based banking environment. The role emphasizes efficiency, growth, member satisfaction, and regulatory compliance across BSA/AML and related standards.

The ideal candidate is a senior financial services operations leader with extensive experience directing multiple functions, building high-performing teams, and driving enterprise-wide improvements through strategic initiatives.

Qualifications

Bachelor's degree in Business, Finance, Operations Management, or related field.
MBA or related Master's degree preferred.
Minimum 10 years of operations leadership experience.
Minimum 5 years of senior management experience within financial services or a credit union.
Bilingual in English and Spanish.
Strong knowledge of banking/credit union regulatory requirements.
Experience overseeing multiple operational functions and teams.
Experience leading technology implementations and process improvements.

Responsibilities

Lead branch and field operations to drive efficiency, growth, and member satisfaction.
Develop and implement operational policies, procedures, controls, and best practices across the organization.
Oversee operations support and call center functions.
Establish and monitor operational KPIs and performance metrics.
Identify operational challenges and implement process improvements.
Ensure operational compliance with BSA, AML, OFAC, Fair Lending, and other applicable regulatory requirements.
Lead operational audits, risk assessments, and corrective action initiatives.
Provide guidance to managers and employees regarding operational risk and compliance.
Lead technology implementations, automation initiatives, and operational transformation projects.
Partner with IT and other departments to improve systems, workflows, and operational efficiency.
Develop and manage operational budgets, forecasts, and resource allocation.
Monitor operational performance and provide reporting and recommendations to executive leadership.
Partner with Finance, Marketing, Lending, and other departments to align operational priorities with organizational goals.
Lead, mentor, and develop operations managers and employees.
Implement performance management initiatives and promote accountability across operations.
Represent Operations in executive and Board meetings as required.
Support strategic initiatives focused on sustainable growth, efficiency, and member experience.