Meter Operations & Process Improvement Specialist

Aqua, Inc.; Wilkinsburg (Allegheny County); On-site; USD 75,000 - 105,000; Full time

Job summary

Essential Utilities, Inc. is seeking a skilled analyst to investigate and optimize meter deployment workflows and end-to-end processes.

You will collect and analyze data on inventory, installation progress, and contractor performance to drive improvements and support decision-making. The role involves developing automated reports and dashboards, coordinating with Operations, Field Services, Supply Chain, IT, and contractors, and ensuring accurate communications with customers about installation

Qualifications

• Minimum of 5 years analytical experience.
• Bachelor's degree preferred.
• Valid driver's license and ability to drive company vehicles.

Responsibilities

• Identify, document, and implement process improvements for meter inventory management and related workflows.
• Collect, analyze data on meter inventory, installation progress, and operational metrics.
• Develop automated reports, dashboards, and tracking tools to monitor program performance.
• Coordinate with Operations, Field Services, Supply Chain, IT, and contractors to resolve issues.
• Support customer communications about meter installation activities and scheduling.

Skills

Analytical thinking

Data analysis

Process improvement

Project coordination

Communication

Microsoft Office

Reporting

Education

Bachelor's degree

Tools

Excel

Data visualization tools

ERP/Inventory systems

Job description

Essential Utilities, Inc. is seeking a skilled analyst to investigate and optimize meter deployment workflows and end-to-end processes.

You will collect and analyze data on inventory, installation progress, and contractor performance to drive improvements and support decision-making. The role involves developing automated reports and dashboards, coordinating with Operations, Field Services, Supply Chain, IT, and contractors, and ensuring accurate communications with customers about installation