Meter Operations & Process Improvement Specialist

Essential Utilities, Inc.; Wilkinsburg (Allegheny County); On-site; USD 70,000 - 95,000; Full time

Job summary

Essential Utilities, Inc. is seeking a data-driven professional to analyze and optimize meter deployment processes across operations.

The role focuses on inventory management, installation scheduling, and operational reporting to improve safety, efficiency, and customer experience. The ideal candidate will have 5+ years of analytical experience, a Bachelor’s degree preferred, and strong skills in data analysis, Excel reporting, and process improvement.

Qualifications

• Minimum 5 years analytical experience with data-focused roles.
• Experience researching, analyzing and delivering logical results.
• Bachelor’s degree preferred.

Responsibilities

• Identify, document, and implement process improvements for meter inventory management and workflows.
• Collect and report data on meter inventory, installation progress, and operational metrics.
• Develop automated reports, dashboards, and tracking tools for program performance.
• Coordinate meter-related activities across departments and with partners.
• Prepare SOPs, training materials, and process documentation.

Skills

Analytical skills

Data analysis

Process improvement

Project coordination

Communication skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Reporting tools

Job description

Essential Utilities, Inc. is seeking a data-driven professional to analyze and optimize meter deployment processes across operations.

The role focuses on inventory management, installation scheduling, and operational reporting to improve safety, efficiency, and customer experience. The ideal candidate will have 5+ years of analytical experience, a Bachelor’s degree preferred, and strong skills in data analysis, Excel reporting, and process improvement.