Metals Outside Sales Manager — Lead Growth & Accounts

Metals USA; Liberty (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO accrual

Bonus/Commission incentives

Health, dental & vision Insurance

Life & AD&D insurance

HSA & FSA

Disability insurance

401(K) with company match

Wellness program

Growth opportunities

Inclusive environment

Job summary

Metals USA Flat Rolled Group, Inc. is seeking an Outside Sales Manager to lead a team of 4–5 Outside Sales Representatives and oversee a portfolio of 300+ active customer accounts.

This role drives revenue growth through sales leadership, customer relationship management, market expansion, and strategic account oversight. The position serves as a key liaison between Sales, Operations, Purchasing, Estimating, and Senior Leadership to support business growth and customer retention.

Qualifications

• Bachelor's degree in business administration, Marketing, Construction Management, or related field
• Minimum 7-10 years of industrial metals, fabrication, structural steel, aluminum, or stainless-steel sales experience.
• Minimum 3 years of sales leadership, supervisory, or team management experience preferred.
• Experience managing large customer portfolios and driving revenue growth.
• Demonstrated success leading outside sales teams in a B2B environment.
• Strong leadership and employee development skills.
• Advanced sales, negotiation, and customer relationship management abilities.
• Ability to analyze sales performance, profitability, and market trends.
• Excellent communication and presentation skills.
• Strong understanding of the metals service center, fabrication, construction, or industrial manufacturing industries.
• Proficiency in CRM systems, Microsoft Office products, and sales reporting tools.
• A valid driver's license

Responsibilities

• Directly supervise, coach, and develop 4-5 Outside Sales Representatives.
• Conduct regular ride-alongs, account reviews, coaching sessions, and performance evaluations.
• Establish sales objectives and performance expectations for assigned team members.
• Identify training needs and provide ongoing development opportunities.
• Promote a culture of accountability, customer service, and continuous improvement.
• Lead sales activities across a customer base of 300+ active accounts.
• Monitor team sales performance, pipeline activity, margin attainment, and territory growth.
• Develop and execute sales strategies to increase revenue, profitability, and market share.
• Review quotes, pricing, forecasts, and customer opportunities to maximize profitability.
• Assist sales representatives with complex negotiations and strategic customer opportunities.
• Maintain relationships with key and strategic accounts.
• Participate in customer visits, business reviews, and contract discussions.
• Support customer retention initiatives and drive customer satisfaction.
• Resolve escalated customer concerns and service issues.
• Ensure account coverage and engagement plans are executed across all active customers.
• Identify new business opportunities and target accounts within assigned markets.
• Partner with sales representatives to develop territory growth plans.
• Support prospecting initiatives and major account acquisition efforts.
• Analyze market trends, competitor activity, and customer needs.
• Collaborate with Operations, Estimating, Purchasing, and Customer Service teams to support customer requirements.
• Review and manage sales forecasts and revenue projections.
• Ensure CRM data, sales reports, and customer activity records remain accurate and current.
• Monitor compliance with company policies, safety expectations, and ethical business practices.

Skills

leadership

outside sales

communication

negotiation

CRM proficiency

Education

Bachelor's degree (business administration / marketing / construction management)

Tools

CRM systems

Microsoft Office

Job description

Metals USA Flat Rolled Group, Inc. is seeking an Outside Sales Manager to lead a team of 4–5 Outside Sales Representatives and oversee a portfolio of 300+ active customer accounts.

This role drives revenue growth through sales leadership, customer relationship management, market expansion, and strategic account oversight. The position serves as a key liaison between Sales, Operations, Purchasing, Estimating, and Senior Leadership to support business growth and customer retention.