Metals Account Executive | Growth & Service

Ryerson; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Ryerson in Wilmington, NC is seeking an Account Representative to deliver exceptional customer support, accurately process orders, identify sales opportunities, and grow the account base in the metals industry. You will act as the primary point of contact for customers, ensuring timely, knowledgeable responses and smooth order flow.

This role requires building relationships with customers and internal teams, coordinating with operations, pricing, and logistics to fulfill commitments.

Qualifications

• Bachelor's degree preferred in business, sales and marketing, economics, or related fields.
• 1-3 years of sales or related experience.
• Experience in the Metal industry is preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).
• SAP experience is a plus.
• Excellent professional written, verbal, and interpersonal communication skills.
• Positive attitude, competitive, goal-oriented, driven with a passion to excel.

Responsibilities

• Process customer orders and handle sales calls.
• Build territory/account plans and relationships.
• Collaborate with departments to execute account development.
• Prioritize multiple customers' requests with speed and accuracy.
• Provide excellent service to internal and external customers.
• Carry out other duties as assigned.

Skills

Customer service

Sales

Communication

Interpersonal skills

Goal oriented

Education

Bachelor’s degree

Tools

Outlook

Excel

Word

SAP

Job description

Ryerson in Wilmington, NC is seeking an Account Representative to deliver exceptional customer support, accurately process orders, identify sales opportunities, and grow the account base in the metals industry. You will act as the primary point of contact for customers, ensuring timely, knowledgeable responses and smooth order flow.

This role requires building relationships with customers and internal teams, coordinating with operations, pricing, and logistics to fulfill commitments.