Metal Industry Account Specialist

Joseph T. Ryerson & Son, Inc; Tampa (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Ryerson is seeking an Account Representative to deliver outstanding customer support, drive revenue, and identify opportunities for improving customer satisfaction. You will process orders, call on customers, and build strong relationships while coordinating with multiple departments to execute account development plans.

The role emphasizes speed, accuracy, and excellent communication, with a background in sales and a preference for metal industry exposure. A bachelor’s degree is preferred.

Qualifications

• Bachelor's degree preferred in business, sales and marketing, economics, or related fields.
• 1–3 years of sales or related experience.
• Experience in the metal industry is preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).
• SAP experience is a plus.
• Excellent professional written, verbal, and interpersonal communication skills.

Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers.
• Continues to build territory/account approach and monitor resources.
• Works with different departments to execute account development plans.
• Prioritizes concurrent customers' demands and provides satisfactory service to all.
• Balances concurrent requests for assistance from internal and external customers for customer service issues.
• Tasks must be completed with speed and accuracy.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Sales experience

Customer service

Communication skills

Excel

Outlook

Word

SAP experience

Team collaboration

Education

Bachelor’s degree preferred in business

Tools

SAP

Job description

Ryerson is seeking an Account Representative to deliver outstanding customer support, drive revenue, and identify opportunities for improving customer satisfaction. You will process orders, call on customers, and build strong relationships while coordinating with multiple departments to execute account development plans.

The role emphasizes speed, accuracy, and excellent communication, with a background in sales and a preference for metal industry exposure. A bachelor’s degree is preferred.