MES & IT Solutions Analyst — Remote

WestRock Company; Illinois; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Corporate culture

Comprehensive training

Competitive salary

Global packaging company

Job summary

Smurfit Westrock is seeking a Sr Analyst, IT Business Solutions to maximize MES at our paper mills and optimize production. You will design, configure, and support IT software applications, collaborating with stakeholders to improve capabilities and drive operational excellence through technology.

Key responsibilities include developing MES interfaces, providing technical leadership, documenting processes, and creating user training materials.

Qualifications

• Experience in operating mission-critical manufacturing software in a production setting.
• Ability to translate business needs into technical solutions and designs.
• Ability to produce training materials and end-user guidance.

Responsibilities

• Provide application support including troubleshooting, design analysis, and system configuration.
• Contribute to MES development and interfaces, offer technical leadership and coordinate resources.
• Capture business requirements, design IT solutions, and implement improvements in processes.
• Deliver 24/7 support for manufacturing environments and document processes.
• Create end-user instructions and training materials and conduct user training sessions.
• Analyze data and provide problem-solving and troubleshooting services.
• Collaborate with IT and external contractors to deliver required functionality.
• Learn additional WestRock systems to support supply chain interactions.

Skills

SQL Server

MES

Data analysis

Documentation

Training materials

Communication

Team collaboration

Agile/Scrum

Problem solving

Education

College degree or 10 years of equivalent IT/paper mill experience

Tools

Microsoft SQL SSRS

Crystal Reports

OPC/Kepware

DCS/PLC interfaces

Job description

Smurfit Westrock is seeking a Sr Analyst, IT Business Solutions to maximize MES at our paper mills and optimize production. You will design, configure, and support IT software applications, collaborating with stakeholders to improve capabilities and drive operational excellence through technology.

Key responsibilities include developing MES interfaces, providing technical leadership, documenting processes, and creating user training materials.