Merchant Services Director: Growth & Solutions Leader

recruitment page; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

ServisFirst is seeking a Merchant Services Director responsible for business relationship development and client service excellence. You will train clients in Merchant Service products and support the Bank's goals through effective sales management.

The ideal candidate possesses a Bachelor's degree and experience in customer service and banking, along with a comprehensive understanding of merchant services. Excellent communication and organizational skills are essential for facilitating client relationships and ensuring satisfaction.

Qualifications

• 3 years of customer service experience required.
• 3 years of banking or credit card experience required.
• Comprehensive knowledge of merchant services products.

Responsibilities

• Develop business relationships with clients.
• Provide exceptional customer service.
• Assist in achieving established bank goals through sales management.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

Bachelor’s degree in finance, business or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

ServisFirst is seeking a Merchant Services Director responsible for business relationship development and client service excellence. You will train clients in Merchant Service products and support the Bank's goals through effective sales management.

The ideal candidate possesses a Bachelor's degree and experience in customer service and banking, along with a comprehensive understanding of merchant services. Excellent communication and organizational skills are essential for facilitating client relationships and ensuring satisfaction.