Merchant Services Associate: Card Payments & Growth

Nicoletnationalbank; Green Bay (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) with company match

PTO & 11 1/2 Paid Holidays

Job summary

Nicolet National Bank is looking for a Merchant Services Associate to support the delivery and growth of merchant services. This role involves client engagements, service coordination, and relationship development, aiming to enhance the client experience while promoting merchant card services.

The ideal candidate will have a degree in Business Administration, experience in customer service, and strong communication skills. Opportunities for growth into a Merchant Services Consultant role are available.

Qualifications

• Prior experience in customer service or banking preferred.
• Ability to maintain strict confidentiality.
• Strong organization, attention to detail, and follow-through.

Responsibilities

• Support delivery and growth of merchant services.
• Lead client meetings and needs assessments.
• Provide responsive customer service by resolving issues.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Education

Associate’s or bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Job description

Nicolet National Bank is looking for a Merchant Services Associate to support the delivery and growth of merchant services. This role involves client engagements, service coordination, and relationship development, aiming to enhance the client experience while promoting merchant card services.

The ideal candidate will have a degree in Business Administration, experience in customer service, and strong communication skills. Opportunities for growth into a Merchant Services Consultant role are available.