Merchant Services Growth Specialist

Nicolet National Bank; Town of Grand Chute (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & Life Insurance

401(k) with a company match

PTO & 11 1/2 Paid Holidays

Job summary

Nicolet National Bank is seeking a Merchant Services Associate in Grand Chute, Wisconsin. This role supports the growth of merchant services, collaborating with various banking teams to provide excellent client service and onboarding of financial products.

The ideal candidate will have a background in business administration, customer service, or banking, and possess strong communication and relationship-building skills. Benefits include medical, dental, 401(k), and paid holidays.

Qualifications

• Prior experience in customer service, retail banking, treasury management, or merchant services preferred.
• Ability to maintain strict confidentiality.
• Good verbal and written communication skills.

Responsibilities

• Support the delivery, onboarding, service, and growth of merchant services.
• Partner with Treasury Management and Commercial Banking.
• Provide responsive customer service by resolving merchant service issues.

Skills

Customer service

Sales experience

Relationship building

Attention to detail

Communication skills

Education

Associate's or bachelor's degree in Business Administration, Finance, or related field

Tools

Microsoft Office

Job description

Nicolet National Bank is seeking a Merchant Services Associate in Grand Chute, Wisconsin. This role supports the growth of merchant services, collaborating with various banking teams to provide excellent client service and onboarding of financial products.

The ideal candidate will have a background in business administration, customer service, or banking, and possess strong communication and relationship-building skills. Benefits include medical, dental, 401(k), and paid holidays.