Merchant Services Growth Associate

Nicoletnationalbank; Wisconsin; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with a company match

PTO & 11 1/2 Paid Holidays

Job summary

Nicolet National Bank is seeking a Merchant Services Associate to improve delivery and growth of merchant services. The role involves collaborating with Treasury Management and Retail Banking teams to enhance client experience and support the bank's portfolio.

The ideal candidate will have experience in customer service, sales, and knowledge of payment processing solutions. The position is located in Wisconsin and emphasizes a client-focused approach.

Qualifications

• Prior experience in customer service, retail banking, commercial banking, treasury management, operations, credit, or collections preferred.
• Ability to maintain strict confidentiality.
• Strong organization and attention to detail.

Responsibilities

• Partner with various banking teams to identify merchant services opportunities.
• Lead client meetings and relationship calls to recommend appropriate solutions.
• Provide responsive customer service by resolving merchant service issues.

Skills

Customer service experience

Relationship building

Sales experience

Knowledge of payment processing

Microsoft Office skills

Education

Associate’s or bachelor’s degree in Business Administration, Finance

Job description

Nicolet National Bank is seeking a Merchant Services Associate to improve delivery and growth of merchant services. The role involves collaborating with Treasury Management and Retail Banking teams to enhance client experience and support the bank's portfolio.

The ideal candidate will have experience in customer service, sales, and knowledge of payment processing solutions. The position is located in Wisconsin and emphasizes a client-focused approach.