Merchant Risk & Automation Specialist

WEX; Maine; Presencial; USD 56.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

401(k) retirement plan

Paid time off

Tuition reimbursement

Descripción de la vacante

WEX in Maine is seeking a Merchant Risk Operations professional to set up and administer merchant accounts and terms within our closed-loop system. You will configure interchange rates, payment terms, bank details, and fees while managing risk and ensuring accurate settlement and revenue recognition.

You will lead audits, investigate issues, and drive process improvements using automation and AI tools, balancing risk with a positive merchant experience.

Formación

• Bachelor’s degree required or equivalent experience in operations.
• Experience managing high-volume financial transactions and ensuring regulatory compliance.
• Strong attention to detail and ability to audit processes to maintain accuracy.
• Proven ability to collaborate cross-functionally and communicate with multiple teams.

Responsabilidades

• Data entry and configuration of merchant financial contract terms (interchange rate, payment terms, bank info, fees).
• Respond to stakeholder requests with appropriate urgency.
• Manage maintenance requests and changes with deadlines and minimal errors.
• Identify opportunities for efficiency and process improvement in stakeholder tasks.

Conocimientos

Cross-functional collaboration

Attention to detail

Time management

Communication skills

Analytical thinking

Problem solving

Educación

Bachelor’s degree

2-4 years operations experience

Herramientas

Excel

Word

PowerPoint

Descripción del empleo

WEX in Maine is seeking a Merchant Risk Operations professional to set up and administer merchant accounts and terms within our closed-loop system. You will configure interchange rates, payment terms, bank details, and fees while managing risk and ensuring accurate settlement and revenue recognition.

You will lead audits, investigate issues, and drive process improvements using automation and AI tools, balancing risk with a positive merchant experience.