Merchant Risk Automation Specialist

WEX Inc.; Maine; Híbrido; USD 56.000 - 67.000; Jornada completa

Descripción de la vacante

WEX Inc. seeks a Merchant Risk professional to set up new merchants and manage existing ones within our risk framework.

You will balance settlement risk with merchant experience while driving automation and process improvements across operations, leveraging AI tools where appropriate to scale activities and reduce manual work. You will configure financial terms, respond to stakeholder requests, and support audits and reporting to ensure accuracy in settlements and revenue recognition.

Formación

• Bachelor’s degree and 2–4 years in a comparable operations role.
• Strong written and verbal communication skills.
• Ability to collaborate cross-functionally; interpersonal and customer service skills.
• Intermediate knowledge of PC-based applications with emphasis on spreadsheets and data management.

Responsabilidades

• Data entry and configuration of merchant financial terms; respond to stakeholder requests with appropriate urgency.
• Issue investigation and resolution across technical, servicing, electronic files, network, settlement, and billing.
• Manage relationships with stakeholders, advocating for merchant needs and coordinating communication across functions.
• Ensure compliance with internal controls; identify process improvements and ensure contracts are followed.

Conocimientos

Data management

Attention to detail

Auditing

Financial transactions

Contract terms interpretation

Analytical thinking

Educación

Bachelor’s degree

Herramientas

Excel

MS Word

PowerPoint

Descripción del empleo

WEX Inc. seeks a Merchant Risk professional to set up new merchants and manage existing ones within our risk framework.

You will balance settlement risk with merchant experience while driving automation and process improvements across operations, leveraging AI tools where appropriate to scale activities and reduce manual work. You will configure financial terms, respond to stakeholder requests, and support audits and reporting to ensure accuracy in settlements and revenue recognition.