Merchant Risk Operations Specialist – AI & Automation Focus

WEX; Oregon; Híbrido; USD 56.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental and vision insurance

Retirement savings plan

Paid time off

Tuition reimbursement

Descripción de la vacante

WEX is seeking a Merchant Risk operations professional to set up and administer merchant contracts, terms, and locations within a complex control environment. You will balance financial risk with merchant experience while driving process improvements and automation.

Responsibilities include data accuracy, audits, and timely issue resolution across stakeholders, with emphasis on compliance and reporting. Collaborative, detail-oriented candidates will thrive.

Formación

• Bachelor's degree or equivalent with 2–4 years in a comparable operations role.
• Strong communication skills, both written and verbal.
• Ability to collaborate cross-functionally and work with multiple teams.
• Attention to detail and experience with audits/quality checks.
• Experience managing high-volume financial transactions and regulatory compliance.
• Ability to interpret contract language and operational financial terms.
• Proficient with PC-based software and data management, especially spreadsheets.

Responsabilidades

• Configure merchant financial contract terms (interchange rate, payment terms, depository bank info, fees).
• Lead audits and issue resolution to ensure timeliness and accuracy.
• Manage day-to-day merchant relationships and coordinate across functional areas.
• Support reporting, including audit and performance metrics, using MS Word/Excel/PowerPoint.
• Identify process improvements; drive automation and efficiency in operations.

Conocimientos

Verbal and written communication

Results oriented

Adaptable to change

Cross-functional collaboration

Customer service

Attention to detail

Data management

Financial transaction management

Contract interpretation

Time management

Educación

Bachelor's degree

Herramientas

MS Word

MS Excel

PowerPoint

Descripción del empleo

WEX is seeking a Merchant Risk operations professional to set up and administer merchant contracts, terms, and locations within a complex control environment. You will balance financial risk with merchant experience while driving process improvements and automation.

Responsibilities include data accuracy, audits, and timely issue resolution across stakeholders, with emphasis on compliance and reporting. Collaborative, detail-oriented candidates will thrive.