Merchant Onboarding Pro

Celero Commerce; Fort Worth (TX); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Identity theft protection

Paid time off

401k match

Job summary

Celero Commerce is seeking a detail-oriented Boarding Specialist to join our Operations team. You will board new merchant accounts by processing requests through our ticketing system and email channels, ensuring accuracy and timely completion.

The ideal candidate is highly organized, able to manage multiple priorities, and committed to delivering exceptional service while meeting established SLAs. You will collaborate with internal teams, partners, and clients to create a seamless onboarding

Qualifications

• Detail orientation and high attention to accuracy in boarding merchant accounts.
• Strong data-entry and organizational skills with ability to manage multiple priorities.
• Ability to navigate boarding processes and processor systems.

Responsibilities

• Board merchant applications accurately and within approved SLAs using multiple systems
• Learn and navigate Celero’s boarding and processor systems
• Communicate with partners, team members, and leadership to ensure complete and correct merchant applications
• Update tickets with status and details of work performed
• Communicate with clients and team members regarding changes, questions or concerns
• Meet deadlines for tasks
• Attend relevant training sessions and webinars
• Perform other duties as assigned

Skills

Detail oriented

Data entry

Tools

Ticketing system

Job description

Celero Commerce is seeking a detail-oriented Boarding Specialist to join our Operations team. You will board new merchant accounts by processing requests through our ticketing system and email channels, ensuring accuracy and timely completion.

The ideal candidate is highly organized, able to manage multiple priorities, and committed to delivering exceptional service while meeting established SLAs. You will collaborate with internal teams, partners, and clients to create a seamless onboarding