Merchandising Team Leader & Store Performance Coach

American Eagle Outfitters; Concord (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

40% off AE/Aerie products

Career development opportunities

Job summary

American Eagle Outfitters in Concord, NC is seeking a full-time Merchandising Team Leader to drive store merchandising strategy and guest experience. You will train and coach your team to deliver AEO brand standards, execute floorsets, and ensure the store is guest-ready through effective replenishment.

You will lead by example, develop talent, and manage day-to-day operations with a focus on sales, KPIs, and compliance with policy.

Qualifications

• Experience leading store teams in retail and driving KPIs.
• Ability to coach and develop staff to meet merchandising standards.
• Strong communication and guest service focus with attention to detail.

Responsibilities

• Drive sales as a Leader on Duty by maximizing floor productivity and guest loyalty.
• Coach team to deliver brand standards and maintain visual execution.
• Recruit, train, and develop staff to meet business needs.
• Provide real-time coaching, performance feedback, and development plans.
• Maintain store operations, safety, and asset protection standards.
• Ensure replenishment and floorset execution align with brand standards.

Skills

Leadership

Merchandising

Visual standards

Coaching & training

Team development

Performance feedback

Sales optimization

Job description

American Eagle Outfitters in Concord, NC is seeking a full-time Merchandising Team Leader to drive store merchandising strategy and guest experience. You will train and coach your team to deliver AEO brand standards, execute floorsets, and ensure the store is guest-ready through effective replenishment.

You will lead by example, develop talent, and manage day-to-day operations with a focus on sales, KPIs, and compliance with policy.