Retail Sales Leader & Team Coach

American Eagle Outfitters Inc.; Durham (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts (AE & Aerie 40% off

Job summary

American Eagle Outfitters Inc. in Durham, NC seeks a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, ensure a stellar guest experience, and run daily store operations. You will train, motivate and celebrate associates while driving strong sales results and representing our brand values.

You will recruit and develop talent, coach performance in real time, and maintain visual and operational standards to keep the store guest-ready and aligned with AEO Brand Standards.

Qualifications

• Leads with the Store Leadership Team to maximize KPI results.
• Trains and motivates associates to deliver best-in-class guest service.
• Maintains store operations and visual standards to AEO Brand Guidelines.

Responsibilities

• Drive sales as a key LOD by maximizing fitting room and salesfloor productivity.
• Inspire and coach the team to uphold AEO's service standards.
• Recruit, hire and develop strong talent to meet business needs.
• Set clear goals and provide ongoing performance feedback.
• Execute daily visual and operational procedures, including shipments.
• Maintain store safety, asset protection, and policy compliance.

Skills

Sales leadership

People leadership

Operational excellence

Guest experience

Performance coaching

Job description

American Eagle Outfitters Inc. in Durham, NC seeks a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, ensure a stellar guest experience, and run daily store operations. You will train, motivate and celebrate associates while driving strong sales results and representing our brand values.

You will recruit and develop talent, coach performance in real time, and maintain visual and operational standards to keep the store guest-ready and aligned with AEO Brand Standards.