Merchandising Specialist, Soft Lines - Donated Goods

Goodwill Industries of Houston; Katy (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

Goodwill Houston in Katy is seeking a Soft Lines Merchandising Specialist to sort and process donations, hang and price merchandise, and support backroom operations. You will ensure items meet quality standards, organize by department and size, and assist customers as needed.

The role requires good customer service, ability to work in a fast-paced setting, and flexibility in scheduling to support store needs.

Qualifications

• Excellent customer service skills.
• Retail sales experience is preferred.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Sort soft goods donations (clothing, linens, etc.) according to quality guidelines.
• Hang sellable items and organize by department, category, and size.
• Price items using current pricing guidelines and tag accordingly.
• Assist with unloading donations and processing in the backroom.
• Maintain clean, organized workspaces and ensure safety protocols are followed.

Skills

Customer service

Retail sales

English literacy

Teamwork

Flexible schedule

Education

High school diploma or equivalent

Job description

Goodwill Houston in Katy is seeking a Soft Lines Merchandising Specialist to sort and process donations, hang and price merchandise, and support backroom operations. You will ensure items meet quality standards, organize by department and size, and assist customers as needed.

The role requires good customer service, ability to work in a fast-paced setting, and flexibility in scheduling to support store needs.