Merchandising & Recovery Specialist

Rural King; Chambersburg (Franklin County); Hybrid; USD 25,000 - 38,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, stocked sales floor and provide excellent customer service. This role focuses on merchandise recovery, replenishment, and upholding merchandising standards.

You will greet customers, assist with product questions, and help locate items while safely operating retail equipment. A team-oriented, flexible candidate with retail experience is preferred.

Qualifications

• Experience in retail or customer service preferred.
• Strong customer service and communication skills.
• Ability to work both independently and in a team.
• Comfortable using computer systems and handheld devices.
• Dependable, flexible, and eager to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the floor and replenishing shelves.
• Organize and display merchandise per Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchases.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Independent work

Technology use

Job description

Rural King is seeking a Recovery Associate to maintain a clean, stocked sales floor and provide excellent customer service. This role focuses on merchandise recovery, replenishment, and upholding merchandising standards.

You will greet customers, assist with product questions, and help locate items while safely operating retail equipment. A team-oriented, flexible candidate with retail experience is preferred.