Merchandising & Recovery Associate

Rural King; Wooster (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers, answer questions, locate products, and operate retail equipment as needed. The position supports cross-training and may involve assisting other departments to uphold company values and standards.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Return merchandise to the floor and replenish shelves.
• Organize and display merchandise per the Indoor Merchandising Guide.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchases.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Technology proficiency

Tools

Handheld devices

Forklift

Pallet jack

Ladders

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers, answer questions, locate products, and operate retail equipment as needed. The position supports cross-training and may involve assisting other departments to uphold company values and standards.