Merchandising & Recovery Specialist

Rural King; Lexington, Northern (KY, KY); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers, assist with product questions and locations, and operate retail equipment safely. The position emphasizes teamwork, reliability, and a willingness to learn in a fast-paced environment.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Teamwork

Independence

Computer literacy

Handheld devices

Tools

Forklifts

Pallet jacks

Ladders

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

You will greet customers, assist with product questions and locations, and operate retail equipment safely. The position emphasizes teamwork, reliability, and a willingness to learn in a fast-paced environment.