Merchandising & Recovery Associate

Rural King; Mapleshade (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Rural King is looking for a Recovery Associate to keep the sales floor clean, organized, and well-stocked while delivering excellent customer service. The role focuses on merchandise recovery, replenishment, and maintaining merchandising standards.

You will greet customers, answer questions, and help locate products while safely operating retail equipment and staying aligned with store guidelines and company values. Prior experience in retail or customer service is preferred.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Teamwork

Tools

Handheld devices

Job description

Rural King is looking for a Recovery Associate to keep the sales floor clean, organized, and well-stocked while delivering excellent customer service. The role focuses on merchandise recovery, replenishment, and maintaining merchandising standards.

You will greet customers, answer questions, and help locate products while safely operating retail equipment and staying aligned with store guidelines and company values. Prior experience in retail or customer service is preferred.