Retail Recovery & Merchandising Associate

Rural King; Niles (MI); On-site; USD 1,620,000 - 2,307,000; Full time

Benefits offered by this job

Overtime pay

Benefits package

Job summary

Rural King seeks a Recovery Associate to keep the store clean, stocked, and organized while delivering excellent customer service. You’ll focus on merchandise recovery, replenishment, and maintaining merchandising standards across departments.

Responsibilities include stocking shelves, locating products, assisting customers, and safely operating retail equipment. Prior experience in retail or customer service is preferred, with strong communication and teamwork skills.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.

Skills

Retail experience

Customer service

Teamwork

Computer proficiency

Handheld devices

Tools

POS systems

Job description

Rural King seeks a Recovery Associate to keep the store clean, stocked, and organized while delivering excellent customer service. You’ll focus on merchandise recovery, replenishment, and maintaining merchandising standards across departments.

Responsibilities include stocking shelves, locating products, assisting customers, and safely operating retail equipment. Prior experience in retail or customer service is preferred, with strong communication and teamwork skills.