Merchandising Lead: Drive Team Excellence & Member Service

Sam's East, Inc.; Canton Charter Township (MI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Live Better U education benefit

Job summary

Sam's Club is seeking a customer-focused associate at our Canton, MI location to deliver outstanding member service and guidance on self-service options. You will help members with purchases, product recommendations, and resolving issues while supporting team supervision and merchandising initiatives.

The role emphasizes adherence to company policies, safety procedures, and a collaborative work environment. Competitive hourly pay and benefits are provided.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience and 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging members and identifying needs.
• Assist with supervising associates, scheduling, and coaching in assigned area.
• Maintain sales floor, stock, pricing, and merchandising per policies.

Skills

Customer service

Retail experience

Team leadership

Job description

Sam's Club is seeking a customer-focused associate at our Canton, MI location to deliver outstanding member service and guidance on self-service options. You will help members with purchases, product recommendations, and resolving issues while supporting team supervision and merchandising initiatives.

The role emphasizes adherence to company policies, safety procedures, and a collaborative work environment. Competitive hourly pay and benefits are provided.