Merchandising Lead: Customer-Driven Retail Leader

Sam's Club; Mansfield (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off & family leave

Education program Live Better U

Job summary

Sam's Club in Mansfield, TX is seeking a customer-focused associate to deliver member service, stock merchandise, and help shoppers with self-service technology and purchasing decisions. You will work alongside managers to supervise teammates and ensure a clean, welcoming sales floor.

This role emphasizes teamwork, integrity, and creating positive experiences for members while supporting store operations and safety standards.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging members and identifying needs.
• Assist with merchandising, stocking, and maintaining attractive product displays.
• Supervise associates, assign duties, coach, and support opening/closing store operations.
• Process returns and handle claims per policies.
• Assist in safety and cleanliness of the sales floor.

Skills

Retail experience

Customer service

Job description

Sam's Club in Mansfield, TX is seeking a customer-focused associate to deliver member service, stock merchandise, and help shoppers with self-service technology and purchasing decisions. You will work alongside managers to supervise teammates and ensure a clean, welcoming sales floor.

This role emphasizes teamwork, integrity, and creating positive experiences for members while supporting store operations and safety standards.