Merchandising Lead: Customer-Centric Team Leader

Sam's Club; Baltimore (MD); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and—

401(k) and stock purchase plan

Company-paid life insurance

Paid time off and leave benefits

Job summary

Sam's Club is seeking a service-focused associate in Baltimore to help members with their needs, guide self-service technology, assist with purchases, and resolve issues while promoting products and services.

You will support management in supervising staff, stocking sales floors, and ensuring safety and compliance with company policies. This role emphasizes customer service, teamwork, and adherence to Walmart values.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provides member service by acknowledging the member and identifying needs.
• Assists management with supervising associates and assigning duties.
• Replenishes and organizes merchandise, stocks supplies, and maintains safety and cleanliness.

Skills

Customer service

Retail experience

Teamwork

Job description

Sam's Club is seeking a service-focused associate in Baltimore to help members with their needs, guide self-service technology, assist with purchases, and resolve issues while promoting products and services.

You will support management in supervising staff, stocking sales floors, and ensuring safety and compliance with company policies. This role emphasizes customer service, teamwork, and adherence to Walmart values.