Member Experience Personal Shopper

Sam's East, Inc.; Canton Charter Township (MI); On-site; USD 2,342,000 - 3,444,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off benefits

Live Better U education program

Job summary

Sam's Club in Canton, MI is seeking a Member Service Associate to help Members understand benefits, promote products, process memberships upgrades and credit accounts, and participate in sales events. You will deliver attentive service to meet member needs while adhering to company policies and safety standards.

You will uphold Walmart values, assist with order fulfillment, and collaborate with team members to maintain efficient operations and provide a positive member experience.

Responsibilities

• Provides Member service by acknowledging needs and assisting with purchasing decisions.
• Completes order processing including pulling items, scanning, wrapping, palletizing, and ensuring invoice accuracy.
• Maintains safety by following all standards and reporting unsafe situations to management.
• Promotes Walmart/Sam's Club products and services and meets membership goals.
• Collaborates with managers and associates to identify priorities and improve processes.

Skills

Customer service

Sales

Communication

Teamwork

Tools

Forklift operation

Hazardous materials handling

Job description

Sam's Club in Canton, MI is seeking a Member Service Associate to help Members understand benefits, promote products, process memberships upgrades and credit accounts, and participate in sales events. You will deliver attentive service to meet member needs while adhering to company policies and safety standards.

You will uphold Walmart values, assist with order fulfillment, and collaborate with team members to maintain efficient operations and provide a positive member experience.