Merchandising Lead: Customer-Focused Retail Leader

Sam's East, Inc.; Dallas (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Company-paid life insurance

Paid time off

Job summary

Sam's Club in Dallas is hiring a membership associate to provide member service, guide purchasing decisions, and locate merchandise. You will resolve issues, promote store offerings, and help supervise fellow associates to ensure smooth daily operations.

The role emphasizes safety, policy compliance, and delivering a high-quality member experience at the point of sale and throughout the sales floor.

Qualifications

• Minimum 6 months of retail experience.
• Minimum 6 months of customer service experience.

Responsibilities

• Provide member service by acknowledging needs and guiding self-service technology.
• Assist with purchasing decisions and locating merchandise.
• Resolve member issues and promote Walmart+ products and services.
• Supervise associates, assign duties, and coach on service approaches.
• Maintain sales floor, stock, pricing, and displays to company standards.
• Lead safety, policy compliance, and open-door ethics initiatives.

Skills

Retail experience

Customer service

Team leadership

Job description

Sam's Club in Dallas is hiring a membership associate to provide member service, guide purchasing decisions, and locate merchandise. You will resolve issues, promote store offerings, and help supervise fellow associates to ensure smooth daily operations.

The role emphasizes safety, policy compliance, and delivering a high-quality member experience at the point of sale and throughout the sales floor.