Merchandising Lead: Customer-First Retail Leader

Sam's Club; Houston (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Disability benefits

Company discounts

Military Leave Pay

Adoption & surrogacy support

Job summary

Sam's Club in Houston, TX seeks an associate to deliver outstanding member service, guide purchasing decisions, and maintain the sales floor with proper displays. You will assist management with supervision, training, and ensuring safety and policy compliance across departments.

Responsibilities include stocking, merchandising, and organizing product displays, plus supporting club pickup orders and daily operations.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging the member and identifying member needs, providing guidance on self-servicetechnology, and assisting with purchasing decisions.
• Stock, merchandise, and organize the sales floor; follow company policies for pricing, returns and displays.
• Supervise associates in the assigned area, assign duties, train and coach, and ensure policy compliance and safety.
• Oversee club pick up orders and ensure products are picked, staged, and ready for customers throughout the day.

Skills

Retail experience

Customer service

Job description

Sam's Club in Houston, TX seeks an associate to deliver outstanding member service, guide purchasing decisions, and maintain the sales floor with proper displays. You will assist management with supervision, training, and ensuring safety and policy compliance across departments.

Responsibilities include stocking, merchandising, and organizing product displays, plus supporting club pickup orders and daily operations.